Privacy Policy

1. Introduction

BlitzAI Solutions LLC ("BlitzAI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your information when you visit theblitzaisolutions.com (the "Website"), use our services, or communicate with us.

By using the Website, submitting a form, engaging our services, or communicating with us, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the Website or our services.

2. Who We Are

We are a business-to-business ("B2B") sales and growth systems agency. We build and operate lead generation, qualification, and revenue operations systems for other businesses.

3. Information We Collect

We collect several types of information depending on how you interact with us.

3.1 Information You Provide Directly

When you fill out a form on our Website, request a strategy call, contact us by email or phone, or engage our services, you may provide us with:

• Contact information: full name, business email, phone number, mailing address
• Business information: company name, website URL, industry, annual revenue range, sales team size, role or job title
• Marketing and sales context: current lead generation channels, growth challenges, prior vendors, budget, project timelines
• Free-text information: anything you type into open-response fields on our forms, chat, or during calls
• Payment information: billing name, billing address, tax identification information (payment card details are processed by our payment processor and are not stored on our servers)
• Communications: the content of emails, SMS messages, phone calls, meeting notes, and any other correspondence with our team

3.2 Information Collected Automatically

When you visit the Website, we automatically collect certain technical information through cookies and similar technologies:

• IP address and approximate geographic location
• Browser type and version, device type, operating system
• Pages visited, time spent, referring URLs, click behavior
• Session identifiers, cookie identifiers
• Referral source (including UTM parameters from ad or email campaigns)

3.3 Information from Third Parties

We may receive information about you from:

• Analytics and advertising platforms (Google Analytics, Meta Pixel, LinkedIn Insight Tag)
• CRM and marketing tools we use in the ordinary course of business (GoHighLevel, Clay, Apollo, Instantly, HeyReach)
• Business data enrichment services that supplement publicly available business information
• Referrals from existing clients or partners who share your business contact information
• Publicly available sources such as company websites, LinkedIn profiles, business directories, and press releases when we are researching potential clients

3.4 Sensitive Personal Information

We do not intentionally collect sensitive personal information (such as government IDs, financial account numbers beyond billing address, health information, religious beliefs, or precise geolocation). Please do not submit sensitive information through our forms or communications.

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 To Provide Our Services

• Respond to inquiries, schedule strategy calls, and deliver proposals
• Build, configure, and operate lead generation systems on your behalf
• Communicate with you about your engagement, project status, deliverables, and billing
• Process payments and manage contracts

4.2 To Communicate With You

• Send transactional messages (confirmations, reminders, receipts, service notifications)
• Send marketing and promotional messages via email, SMS, and phone (only where you have provided consent)
• Send newsletters, case studies, and educational content about our services
• Follow up on inquiries, proposals, and past engagements

4.3 To Improve Our Business

• Analyze how the Website is used and improve its performance
• Measure the effectiveness of our marketing and advertising campaigns
• Understand market demand and develop new service offerings
• Train internal AI models on aggregated, de-identified data

4.4 For Legal and Security Purposes

• Comply with applicable laws, regulations, and legal processes
• Protect the security and integrity of our Website and services
• Detect, investigate, and prevent fraud, abuse, or unauthorized activity
• Enforce our Terms and Conditions and other agreements

4.5 Legal Basis for Processing (GDPR/UK GDPR)

If you are located in the United Kingdom, European Economic Area, or Switzerland, we process your personal information based on the following legal bases:

• Contract: to perform our services under an agreement with you
• Consent: where you have given clear consent (e.g., marketing SMS)
• Legitimate interests: to operate, improve, and secure our business, market our services to existing and prospective business contacts, and communicate with you in a B2B context, provided these interests are not overridden by your rights
• Legal obligation: to comply with applicable laws

5. SMS, Email, and Phone Communications

5.1 SMS / Text Message Program (A2P 10DLC)

When you provide your phone number and expressly consent by checking the consent box on our Website form, you agree to receive marketing and promotional text messages from BlitzAI Solutions LLC at the number provided.

• Program name: BlitzAI Solutions Marketing & Service Updates
• Message frequency: Message frequency varies. You may receive up to 10 messages per month depending on your engagement.
• Message and data rates: Message and data rates may apply. Check with your mobile carrier.
• Opt-out: You can opt out at any time by replying STOP to any message. You will receive a confirmation of your opt-out.
• Help: For help, reply HELP to any message or contact us at franco@theblitzaisolutions.com.
• Carriers: Carriers are not liable for delayed or undelivered messages.
• Consent is not a condition of purchase: You do not need to consent to SMS to purchase our services.

We store proof of your consent (including the timestamp and the language of the checkbox at the time you consented) as required by A2P 10DLC regulations.

We do not share SMS opt-in data or consent with third parties for marketing purposes. This includes affiliates, resellers, or any other party.

5.2 Email Communications

By providing your email address and using our services, you agree to receive transactional emails related to your inquiry, proposal, or engagement. You may also receive marketing emails if you have consented or if we have a legitimate business relationship with you.

Every marketing email includes an unsubscribe link. You can also opt out at any time by emailing franco@theblitzaisolutions.com with "UNSUBSCRIBE" in the subject line.

We comply with the CAN-SPAM Act and honor unsubscribe requests within 10 business days.

5.3 Phone Calls

We may contact you by phone in connection with your inquiry, project, or engagement. We do not make unsolicited sales calls to consumers. Business-to-business calls are permitted under the Telephone Consumer Protection Act (TCPA) in most cases.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Website. The categories of cookies we use include:

• Strictly necessary cookies: required for the Website to function (e.g., session management)
• Analytics cookies: measure how the Website is used (Google Analytics)
• Advertising cookies: measure the effectiveness of our ads and enable retargeting (Meta Pixel, LinkedIn Insight Tag)
• Preference cookies: remember your preferences (e.g., cookie consent choices)

If you are located in a jurisdiction that requires it (such as the EU, UK, or California), you will see a cookie consent banner on your first visit. You can accept, reject, or customize your cookie preferences at any time through the banner or through your browser settings.

You can also disable cookies through your browser settings, but some features of the Website may not function properly if you do.

7. Third Parties We Share Information With

We do not sell your personal information. We share information only with the following categories of recipients:

7.1 Service Providers

We use trusted third-party service providers who process information on our behalf, under contract, and only for the purposes we specify. These include:

• CRM and automation platforms: GoHighLevel (LeadConnector), Notion, Slack
• Data enrichment and outbound tools: Clay, Apollo, Instantly, HeyReach, Acquisity, ZoomInfo
• Communication providers: Google Workspace, LC Phone (SMS/voice via Twilio-backed infrastructure)
• Payment processors: Stripe
• Contract management: DocuSign
• Analytics and advertising: Google Analytics, Meta Pixel, LinkedIn Insight Tag
• Call recording and transcription: Fathom
• AI providers: OpenAI, Anthropic (Claude), used for internal work product generation and AI SDR functionality where applicable

7.2 Business Transfers

If BlitzAI is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or use of your personal information.

7.3 Legal and Safety

We may disclose information if required by law, subpoena, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety, or the rights, property, or safety of others
• Detect, prevent, or address fraud, security, or technical issues
• Enforce our Terms and Conditions or investigate potential violations

7.4 With Your Consent

We may share your information with other parties when you have given us explicit consent to do so.

8. International Data Transfers

BlitzAI is based in the United States. If you access our Website or services from outside the United States, your information will be transferred to, stored, and processed in the United States and other countries where we or our service providers operate.

For transfers of personal data from the UK or EEA to the United States, we rely on:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• The UK International Data Transfer Addendum
• Other lawful transfer mechanisms where applicable

The laws of these countries may not provide the same level of data protection as your home country.

9. Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Prospect and lead data: retained for up to 3 years after last engagement, or until you request deletion
• Client engagement records: retained for the duration of the engagement and for 7 years after termination for tax, legal, and audit purposes
• Billing and payment records: retained for 7 years to comply with tax and accounting requirements
• Website analytics data: retained for up to 26 months (in line with default Google Analytics settings)
• SMS consent records: retained for the life of the consent plus 4 years after opt-out
• Communication logs (emails, SMS, call recordings): retained for up to 5 years for quality assurance and dispute resolution

When personal information is no longer needed, we securely delete or anonymize it.

10. Your Privacy Rights

Depending on your location, you may have the following rights over your personal information:

10.1 General Rights (Available to All Users)

• Access: request a copy of the personal information we hold about you
• Correction: ask us to correct inaccurate or incomplete information
• Deletion: request that we delete your personal information
• Opt-out of marketing: unsubscribe from marketing emails or SMS at any time

10.2 Additional Rights for EU/UK/EEA Residents (GDPR)

• Restriction of processing: ask us to limit how we use your information
• Objection to processing: object to processing based on legitimate interests
• Data portability: receive your information in a structured, machine-readable format
• Withdraw consent: where processing is based on consent, withdraw it at any time
• Lodge a complaint: file a complaint with your local data protection authority

10.3 Additional Rights for California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to know what personal information we collect, use, disclose, and sell
• Right to delete personal information we have collected
• Right to correct inaccurate personal information
• Right to opt-out of the sale or sharing of personal information (we do not sell personal information)
• Right to limit the use of sensitive personal information
• Right to non-discrimination for exercising these rights

To exercise these rights, contact us at franco@theblitzaisolutions.com. We will respond within 45 days as required by law. You may also authorize an agent to make requests on your behalf.

Categories of personal information disclosed in the past 12 months: identifiers, commercial information, internet activity, professional/employment information. This information was disclosed only to the service providers listed in Section 7.1.

Sale of personal information: We do not sell personal information as defined under CCPA/CPRA.

10.4 How to Exercise Your Rights

Contact us at franco@theblitzaisolutions.com with your request. We may need to verify your identity before responding. We will respond within the timeframes required by applicable law.

11. Data Security

We take reasonable and appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission (TLS/SSL) across our Website and services
• Access controls and role-based permissions on our internal systems
• Regular security reviews of our platforms and service providers
• Multi-factor authentication on administrator accounts
• Employee training on data protection and confidentiality

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security. If you become aware of a security incident affecting your information, contact us immediately.

12. Children's Privacy

The Website and our services are intended for business professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from anyone under 16. If you believe we have collected information from a child under 16, contact us at franco@theblitzaisolutions.com and we will delete it.

13. Third-Party Links and Services

The Website may contain links to third-party websites, tools, and services. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any third-party websites you visit.

14. AI-Generated Communications and Automated Decision-Making

We use artificial intelligence to draft, personalize, and send outreach messages, respond to inquiries, and qualify leads on behalf of clients we serve. When you communicate with us, some responses may be generated or assisted by AI.

We do not use fully automated decision-making that produces legal or similarly significant effects on you without human oversight.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

• Post the updated policy on this page
• Update the "Effective Date" and "Last Updated" at the top
• Notify you by email or by prominent notice on the Website when required by law

Your continued use of the Website or our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

This Privacy Policy is provided in English. If there is any inconsistency between this English version and any translation, the English version prevails.